DORENTHIS Money Back Guarantee Policy

At DORENTHIS, we are dedicated to providing our customers with superior satisfaction through our high-quality products and exceptional service. Our Money Back Guarantee is a testament to our commitment to standing behind the value and performance of our offerings.

Eligibility Criteria

• All returns must be initiated within 30 days of the purchase date.
• Products must be in their original packaging, unused, and in resellable condition.
• A valid purchase receipt or proof of purchase from DORENTHIS must accompany the return.

Return Process

1. Contact our Customer Support at [email protected] or call us at (555) 012-3456 to request a Return Merchandise Authorization (RMA) number.
2. Securely pack the items in their original packaging, and include the RMA number inside the package.
3. Ship the return to our facility at: DORENTHIS Returns Department, 123 Business Park Lane, Suite 400, New York, NY 10001.

Refund Policy

Once we receive your return, our team will inspect the items and notify you of the refund status within 5 business days. Approved returns will be processed, and a credit will automatically be applied to your original method of payment within 10 business days. Please note that shipping costs are non-refundable.

Exceptions

Certain items at DORENTHIS may not be eligible for returns or refunds, including customized products and clearance items. Please review product descriptions carefully before purchase.

For more details, please visit our Terms and Conditions page or contact us directly.

Thank you for choosing DORENTHIS!